iOS App: Emtec Connect cannot play a video file.

EMTEC Connect

iOS App: Emtec Connect cannot play a video file.

iOS App

Emtec Connect App uses the iOS player codecs by default to play a video.
If the format and the codecs are not compatible then you will need a third party App.
To play a video with a third party App, press the video file for 3 seconds to open the player's menu.

We advice you the latest updated version of VLC which is compatible with the latest audio and video codec. https://www.apple.com/

Under iOS there are many restrictions by Apple. Consequently there are few free players compatible. If no player (VLC, Oplayer Lite, etc.) can play your video file you can convert the file into a format compatible with Apple.
To convert your files we recommend using the codecs and formats compatible with Apple: .mp4 with audio codec AAC and video codec AVC/H264.